Refund policy
Returns
What’s your return policy?
All sales are final. We don’t offer returns and exchanges, but if there’s something wrong with your order, please let
us know by contacting us at danita@danitabrooks.com.
I want you to be incredibly pleased by my work—so I will make every attempt to give you the best information prior to purchase on an art piece or print, and the best service possible.
Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of
these apply, please contact us at danita@danitabrooks.com with photos of wrong/damaged
items and we’ll sort that out for you.
Can I exchange an item for a different size/color?
At this time, we don’t offer exchanges. If you’re unsure which size would fit better, check out our
print sizing guide.
Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let us know at danita@danitabrooks.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!
Return Policy
Last updated on May 2, 2024
Any claims for misprinted/damaged/defective items must be submitted within 7 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 7 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
If you notice an issue on the products or anything else on the order, please contact danita@danitabrooks.com
Wrong Address – If you provide an address that is considered insufficient by the courier, the shipment will be returned to our printers facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).
Unclaimed – Shipments that go unclaimed are returned to our printer’s facility and you will be liable for the cost of a reshipment to yourself (if and as applicable).
Returns – All sales are final. We don’t offer returns and exchanges, but if there’s something wrong with your order, please let
us know by contacting us at danita@danitabrooks.com.
This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.